GDPR information on your rights and data access.

You have the right to access, correct, or delete the personal information we hold about you. Requests are processed through our care operations team and confirmed by email.

To submit a request, contact [email protected] and include the email address used in your booking enquiry. We respond within thirty days.

Lawful basis for processing

We process personal information to respond to care requests, schedule visits, and maintain necessary service records. This is based on legitimate interest and service fulfilment.

Data retention

Records are retained for a reasonable period to manage ongoing care arrangements. You can ask for deletion at any time unless retention is required for legal obligations.